Leading the Unleadable – How to Manage Mavericks, Cynics, Divas, and other Difficult People
By Alan Willett (2017)
Managing people is extremely difficult, especially when dealing with egos. Willett gives a specific, detailed, and organized guide with an optimistic and compassionate approach to leadership.
This is an invaluable tool for novice and experienced managers who especially want to retain and groom talents who could prove to be difficult, as well as the general workforce. It is also very helpful for basic managerial issues of spotting trouble, resolving it, and preventing its recurrence.
Willett’s approach is based on the proper mindset to become an exceptional leader who inspires and develops talent. He gives concrete examples, thought-provoking questions, and chapter reviews for better retention.
Willett reminds us that we were once difficult too, but someone’s guidance helped us overcome our issues to become managers. Now we are obligated to return the favor.
“As managers, as leaders, we must never waiver in our obligation to the mission we are engaged in and the group we are leading,” writes Willett.
One can only be so fortunate to have a superior who sincerely wants to help you achieve your potential.